Operations Manager πŸ“Š πŸ“ˆ

London, England, United Kingdom · Operations


Festicket empowers music fans with a seamless service to discover and book tickets and travel packages for music festivals worldwide. Our platform offers an end-to-end experience for music travellers, an efficient two-sided marketplace for 1,500+ music festivals across 40 different countries, and a network of 5,000 suppliers for accommodation & travel packages. In five years, we have become Europe's largest music festival platform. πŸ™Œ

The Festicket Family is currently 140, and we're passionate about changing the face of live music experiences. Our head office is in Camden, London with smaller offices in Berlin, Amsterdam, Porto and San Francisco. 🌍

We're now post Series-D funded, and backed by some of the UK's largest VC funds. πŸŽ‰

We've been announced as #6 in the Sunday Times Tech Track 100 & a Tech City UK's Future Fifty company. πŸ’ͺ

Join us on our mission in transforming the way music fans discover, book tickets and travel packages for festivals around the world. πŸš€πŸš€πŸš€


At Festicket our operations is core to what we do, and helping ensure our customers have a seamless experience, from responding to customer queries to dispatching hundreds of thousands of e-tickets. As we continue to see considerable growth in the business, we recognise the need to bring in exceptional individuals to support this scale and ensure we do so as smart as possible.

This is very much a data-driven role, so we are looking at someone who is highly proficient in Excel and/or Sheets, handling and interpreting large sets of data. You will apply your technical knowledge and help refine our processes.

You want to find the easiest way to complete a task, but you won't be afraid of getting your hands dirty when necessary. You might need to think creatively to get tickets to people at a festival on the other side of the world. In return, we'll give you plenty of responsibility from arriving, you'll have real input into our operational strategies.

This role will report into the COO.




We’re a team of 140 located in an amazing converted piano factory in Camden (NW1 8LH) a short stroll from Camden market and Primrose Hill. By joining us you will be part of one of the fastest growing music / travel start-up companies in Europe, where you will have ample opportunity for career progression as we continue to grow. πŸ“ˆ

We have a company culture which is very idea orientated and driven but also very social. It's entirely normal at 4pm on a Friday for half the company to be drinking together in the office & planning to head out for a night out. 🍻

Benefits & Perks also include:

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